Pete Kowalczyk Content designer

I’m British, born 1983. I speak English and Japanese.

University of Manchester
Physics BSc with honours (2005)
Codecademy Intensive: HTML, CSS, JavaScript, jQuery, and Github (2018)
Udemy Bootstrap (4.0.0 Beta) crash course (2018)
University of Michigan
Designing for humans (2017)
University of Michigan UX design (2017)
Digital Content Academy Content strategy intensive course (2016)
Government Digital Service (GDS) Content design training (2015)
S&P Global (Platts) Editor training programme (2014)

Content strategist / Content designer - Jan 2018 to Mar 2018 (3 month project)
Education and Skills Funding Agency
Improving the experience for service users when engaging with the agency, by embedding a joined-up, end-to-end customer journey across the organisation’s many and varied digital properties.

Content strategist / Content designer - Dec 2017 to Jan 2018
Southampton University
Created a style guide, governance model, and a business-as-usual process for commissioning and measuring the effectiveness of the university's social media properties. Making sure user needs and business needs are met and content remains unique, relevant and cost-effective.

Content designer - Dec 2017 (2 week project)
GOV.UK (Driver and Vehicle Standards Agency)
Designed the taxonomy, user journeys, navigation, and guidance content for car MOT tests in the UK. Tackling highly technical content for this heavily used service - in an accessible, intuitive and practical way that'll work on any device.

Content designer / Lead UX Writer - Apr 2017 to Sept 2017
GOV.UK (Education and Skills Funding Agency)
Created the ESFA content design microsite and defined a vision for the agency’s content, working on voice and tone, using research and data. I mentored new content designers, wrote blog posts, did presentations and set up a knowledge sharing mailing list in order to build capacity. 

Consultant UX Writer - June 2017
GOV.UK (Ministry of Justice)
Undertook a content review of a product to help people appeal against losing their social support - ensuring the product gave feedback and reassurance in the right tone across different devices for users of varying digital capability. 

Product content designer (UX Writer) - Aug 2016 to Mar 2017
GOV.UK (Department of Business, Innovation and Skills and Skills Funding Agency)
Designed easy-to-use products that underpinned complex government policies - basing designs on user needs, working in highly collaborative multidisciplinary teams. 

Senior content designer - Apr 2016 to Aug 2016
GOV.UK (Department for Environment, Food and Rural Affairs)
Content lead for a number of the department’s services and content features, with a particular focus on user journeys. 

Content designer - Nov 2014 to Mar 2016
GOV.UK (Department for Environment, Food and Rural Affairs)
Content designer working closely with lawyers, economists, and policy teams, to produce accurate and easy-to-understand content for high profile and contentious environmental policy areas.

Arts and culture features writer - Sept 2008 to Mar 2015
CNN International, the Guardian, Vice, and Dazed
Created digital content about arts, community and culture for international readerships, informed by analytics data.

Associate editor - Europe, Middle East and Africa - Aug 2014 to Nov 2014
Platts digital newswire (Standard & Poor’s)  
I wrote daily news on commodities markets, using Associated Press style and ‘writing for the web’ best practice.

Reporter - Europe and Africa - Apr 2011 to Jul 2014
JETRO Daily digital newswire (part of Japan’s Ministry of Economy)
I wrote daily news on public policy, energy policy, mergers & acquisitions news, and legislative change.

Journalist - Sept 2008 to Mar 2016
CNN, the Guardian, Vice, Dazed, S&P Global, the Nikkei, Latterly  
Researched and created digital content about arts, culture, business and finance for international readerships - informed by analytics data.